A large area of our store is dedicated to Cycle Repair and Servicing. Our team has over 25 years combined experience in the repair and maintenance field and is dedicated to providing the best service to your cycle. Contact us by clicking HERE to book in a service.
As we are central to both the C2C and End to End routes, we are used to seeing emergency breakdowns with customers keen to get back on route within the hour and as such, are happy to oblige.
For non emergency customers, we will schedule repairs to be carried out in order to limit disruption. If we haven’t got the repair sorted within 48hours, we have a good selection of demo bikes to lend.
Phil is head of Service Centre and is well qualified to deal with any mechanical query. He has a First Class Mechanical Engineering degree and the highest cycle specific qualification going but equally important, over 8 years hands on experience in our Service Centre.
Rich joined the team in Spring 2010 as a fully qualified Cytech mechanic. His specialities include building up and maintaining time trail and road cycles. An active Border City Wheeler, he has gained some impressive accolades including breaking 2 hours on a 50 mile course - 1hr 57!
Andrew completes our full time Service Centre team and has been with us since Summer 2011. He has over 8 years experience which included managing a workforce of cycle mechanics. He is at home on a road bike but also enjoys endurance mountain biking.
Ben is our Saturday saviour and he takes care of the workshop at the weekend - keeping his hand to the tools as his career is in caring.
All of our mechanics have the Industry standard Cytech Cycle Mechanic qualification. Rich and Andrew are currently working towards level 3.
With Shimano Service Centre accreditation, we have a full stock of mechanical items as well as Campagnolo, FSA, SRAM and other leading components. Phil can build wheels to any specification.
Please arrange your bike repair by pre booking a date. You can do this by contacting us HERE or by telephone on 01768 890 344.